SHIPPING AND RETURNS
Our products are shipped worldwide via our reliable network of warehouse facilities and logistics partners in the US, Canada, France, Morocco and Turkey.
Indigo&Lavender currently ships to US and Canadian addresses for free. Free shipping does not apply to international addresses as well as Hawaii, Alaska, military bases, American territories such as Puerto Rico, the Virgin Islands, etc., and the Canadian Territories (North West Territories, Nunavut and Yukon). For precise shipping cost to your country of residence, email email@example.com.
Most orders are processed and shipped within 2-4 business days, and items usually arrive in 5-8 business days once shipped.
We use Canada Post, USPS, Fedex and DHL for shipping. We will send you a tracking number once your order is ready to ship.
We want you to be happy with the product you purchased. If you’re not happy for any reason, you can return your item(s) within 15 days of delivery. Please ensure that items are unused and in the same condition that you received it. It must also be in the original packaging. Unless the product your purchased was defective or damaged when you received it, return shipping costs will be credited from the amount refunded to you.
To return a purchase, email firstname.lastname@example.org.